Frequently Asked Questions

Got questions? We've got answers!

What is Student Connect?

To help ease your transition into university, we want to know about you. Student Connect is a program designed specifically to help you. Our team actively engages with all first year students through appointments with Student Development Advisers, where we’ll talk about what you think uni’s all about, why you’re here, and where you want to go.

How will the appointment help me?

Starting university can be daunting, so the idea of Student Connect appointments is give you an understanding of what University is all about and what resources you have available to you. In order to give you the most rewarding university experience possible we want to get to know you! Appointments aim to help you adjust to your new uni life by assisting you with questions you might have and helping you think about things in different ways. We want to help you explore your future personal and career goals so that hopefully by the end of the appointment, you’ll feel more confident about the years to come.

How are appointments arranged and how can I make another appointment?

If you’re a new first year undergraduate student, Student Peer Advisers will call you to set up an appointment for a time before or during your first semester.

If you couldn’t make an appointment at the start of semester, you can contact us online, by phone or in person to set up an initial or follow-up appointment.

What do I need to bring to my appointment?

Yourselves! Though feel free to bring a pen and paper and any questions you may have.

Where will my Student Connect appointment take place?

Locations of the appointments may vary. When you book your appointment, we’ll let you know where you need to go. We’ll also send you a confirmation email with the address of your appointment.

If you need to talk to someone face-to-face, come to the Student Connect front desk, you can find us on Level 1, Stop 1 (Building 199)

How long will the appointment be?

Appointments will take approximately half an hour.

Who makes up the Student Connect team?

Our team is made up of both current students and staff at the University.

The Peer Advisers are students currently studying at the University and will be your first point of contact with Student Connect. They will set up your appointment and be available to answer your general questions.

Your appointments will be with professional Student Advisers who are specialists in developmental advising.

Meet the team

Where can I find the Student Connect Office?

The Student Connect Office is on Level 1, Stop 1 (Building 199)

Is it compulsory?

Although the appointments are not compulsory, you are strongly encouraged to attend. This is because we will be helping you plan your University experience, as well as discussing your rights and responsibilities as a University student.

Is it free?

Yes, all appointments with our Student Development Advisers are free!

I’m a later year/graduate student. Can I make an appointment?

We welcome appointments with later years and graduate students. You may be referred by someone else, or can self-refer if you would like to see an Adviser. You can contact us online, by phone, or in person to set up an initial or follow-up appointment.